FAQs

If you purchase a frame no later than 19th December, we can guarantee to get the frame to you in time for Christmas. We do not advise you wait too long as the frame of your choice could be gone and we have limited availability.

There is limited availability on all stock due to the difficulty in obtaining signatures that meet our exacting standards. When the frames are gone, they are gone. In most cases, we only have one frame available for purchase. We only sell one frame at a time from our website to ensure that it is impossible to order a frame if we do not have it.

The cost of the frames reflect the cost of sourcing signatures. Some are more expensive than others for us to obtain. We aim to ensure all of our frames a very competitively priced. All frames have been designed by a professional designer to look as good as possible in your home or office.

All of our signatures are carefully sourced and come with full guarantees and certificates of authenticity.

Yes, advertised prices include VAT.

Need a product that is not available on our website? let us know and we can try to source a signature and create a bespoke frame for you. This will of course take a little longer. We can give you a price once we have found a genuine signature that meets our exacting standards.

We take complaints very seriously and will make every effort to rectify them to the full satisfaction of our customers. We’ll make it our priority to find the right solution for you as fast as we can. Please contact us on our main business number, 0333 305 8432.

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